The Best Qualities of Outstanding Cleaning Service Professionals
By Jared Sarbit
When you entrust somebody to clean your office space or commercial property, it’s important to think about the reputation of the company and the type of people they employ. Reliable and effective cleaning is just the beginning of a truly great commercial cleaning service.
As a top cleaning service company, we at Picture Perfect Cleaning hold the personnel we hire to high standards to ensure outstanding service for our clients. We don’t just want to satisfy our clients’ expectations – we want to go above and beyond them. To build the right team, we look for certain qualities in our employees. Below are some positive qualities of cleaning service professionals that we highly value:
A great cleaning service professional can foresee their next move and performs actions fluidly.
They are excellent at doing many tasks at once and keep a strong attention to detail.
They pick up on the things others don’t always see.
They are organized and effective at time management – they efficiently finish all tasks within the assigned time frame, sometimes even with time to spare.
They are good planners and display an exceptional work ethic.
They are openly communicative, friendly and punctual with their clients.
They can handle criticism and feedback and implement it.
They follow protocol and can work independently with ease.
They work hard and understand the nature of the job is labour-intensive.
Their tasks can involve heavy-lifting, bending, crouching and upper-body strength and they do them all promptly, precisely and with care.
They understand that their work is important and integral to the functioning of a business.
In addition to the above qualities, it’s important to us at Picture Perfect Cleaning that a cleaning services company as a whole recognizes the importance of sustainability. We are all about using non-toxic, Green Seal Certified products to clean all commercial properties for an added health benefit that serves both our clients and the environment.
Take a look at our range of commercial cleaning services and experience the Picture Perfect Cleaning difference!
Cost Calculator
What Is In-House Cleaning Really Costing You?
Adjust the four numbers below to see your true annual in-house cleaning cost, an estimated cost range with Picture Perfect Cleaning, and what you'd save by making the switch.
Annual wages plus benefits for your cleaning staff
$
Annual spend on products, tools, and machine upkeep
$
Hours per week spent scheduling and supervising cleaning
Estimates are based on average commercial cleaning rates across Alberta and typical management and coverage costs. Your actual quote depends on square footage, service frequency, facility type, and scope of work. Request a custom quote above for an exact number.
The Hidden Cost of In-House Cleaning
A wage comparison only tells part of the story. Here’s what usually gets left out:
Wages and Benefits
Payroll is usually the first number people look at when they think about cleaning costs, but it rarely tells the whole story. Supplies, equipment, manager oversight, scheduling headaches, and the inevitable sick days all add up over time. By the time you account for everything, the true cost of keeping cleaning in-house can look very different from what’s on the payroll report. That’s exactly what our cost comparison tool is designed to help you see, along with what outsourcing might save.
Supplies and Equipment
Cleaning products, paper goods, vacuums, floor machines, and the replacement parts that keep them running all add up over the course of a year. Businesses that clean in-house often buy retail-grade supplies at retail prices because they don’t have access to the commercial pricing that a cleaning company gets from its suppliers. Equipment also breaks down, and replacing a vacuum or floor buffer every few years is a cost that rarely gets planned for in advance.
Management Time
Somebody has to schedule shifts, check the quality of the work, order more supplies when they run low, and step in when something gets missed. That’s real time pulled from a manager’s actual job, and it rarely gets assigned a dollar value, even though it should. If a facilities manager or office lead spends even a few hours a week on cleaning oversight, that’s time not spent on the parts of their role that actually move the business forward.
Absenteeism and Coverage Gaps
Sick days and missed shifts are part of running any team. When they happen, the work still has to get done, which usually means paying someone else to cover the shift or accepting that some tasks will have to wait. Over the course of a year, those extra costs can become surprisingly significant. There’s another effect that’s harder to measure, too. When cleaning is inconsistent, people notice. Employees notice it, clients notice it, and visitors notice it, even if they couldn’t tell you exactly why the space feels different.
Cost Category
What It Covers
Wages & Benefits
Annual pay for in-house cleaning staff
Supplies & Equipment
Products, tools, and machine upkeep
Management Time
Hours spent scheduling and supervising
Absenteeism
Missed shifts and last-minute coverage
Why Outsourcing Often Comes Out Ahead
Once you’ve seen your own numbers, the reasons behind the gap start to make sense.
Predictable Pricing
A cleaning company quote covers labor, supplies, and equipment on a single line. You know what you’re paying before the work starts, and that number doesn’t shift because someone called in sick or a vacuum broke down. Budgeting gets easier when the cost of cleaning is a single line item rather than four separate ones scattered across payroll, supplies, and management time.
No Coverage Gaps
When a member of an in-house cleaning team calls in sick, someone on your staff has to figure out what happens next. With a professional cleaning service, that responsibility shifts to the provider. If a cleaner is unavailable, arranging a replacement is part of the service, so your team isn’t left scrambling to fill the gap.
Accountability Built In
Picture Perfect Cleaning holds COR certification and provides regular service reporting, so you can see what’s being done and when, without spending your own hours checking on it. That’s the management time most in-house teams never get back. Our team also uses EcoLogo- and Green Seal-certified products, so you’re not trading cost savings for a lower cleaning standard.
Get Your Custom Quote
Wages are only one line in what in-house cleaning actually costs. Once you add in supplies, the hours a manager spends overseeing the crew, and the gaps left by sick days, the real number is usually higher than what shows up on a payroll report and often higher than what a professional service would charge for the same work. That’s the gap the tool above is built to show you, along with what outsourcing could put back in your budget.
Our cost comparison tool gives you a reasonable estimate of what you could save by switching to a professional cleaning service, not a final number. Every building is different, and factors like your cleaning schedule, the size of your facility, and the services you need will affect the actual cost. If you’d like a more accurate quote based on your space, contact Picture Perfect Cleaning, and we’ll walk you through the options.
