Leadership episodes
Watch leadership episodes
Margaret Gorska: Kindness and Curiosity in Property Management
Margaret Gorska of Epic Investment Services explains why tenants remember kindness more than numbers, why property managers should learn from their building operators, and what she looks for in a janitorial partner.
Khalid Keshavjee: Legacy and Leadership in a Family Business
Khalid Keshavjee of Amhurst Property Management shares what it is like to lead in a family business, how in-person visits keep tenant retention high, and why consistency matters most in a janitorial partner.
Harrison Zivot: Building for Generations at Ronmor
Harrison Zivot of Ronmor Developers explains how patient, multi-generational ownership shapes the company’s strategy, why location matters most for long-term holds, and the leadership lessons he has learned in a family business.
Kevin Humphrys: Creating Value in Real Estate Management
Kevin Humphrys of Epic Investment Services shares why real estate management is a team game, how understanding owner goals creates value, and how Epic chooses janitorial partners.
Denise Froese: Managing 37 Million Square Feet Like an Owner
Denise Froese of Triovest explains how acting as an owner, hiring for fit, and a national platform shape property management across 37 million square feet, and how Triovest is changing the way it chooses janitorial partners.
Stephanie Lemieux: Building Lightning Strike Teams
Stephanie Lemieux of York Realty shares how she worked her way up from property administrator to director, what makes a great property manager, and why she values service partners who act as her eyes and ears.
Sean Kirk of Canderel: Leading Change at Edmonton City Centre
Sean Kirk of Canderel shares how he manages Edmonton City Centre, why property managers have to embrace change, and how competitors are working together to revive the downtown.
Emiel Bril of VendorPM: Modernizing How Property Managers Work with Vendors
Emiel Bril of VendorPM explains how property managers can modernize vendor sourcing, compliance, and RFPs, and how a teenage window cleaning business led to a proptech company.
Ben Raps of Taurus Commercial: The Superpowers of a High-Performing Property Manager
Ben Raps of Taurus Commercial shares the five superpowers of high-performing property managers, how to become an expert in your field, and why janitorial teams should be your eyes and ears.
David Little of Foresight Recruitment Group: Hiring and Keeping Great Property Managers
David Little of Foresight Recruitment Group explains why property management staff leave, how companies can keep them, and how job seekers can stand out in a tight market.
Darcie Smith of Enright Management: Communication, Calm, and a Million Square Feet
Darcie Smith of Enright Management shares how she manages a million square feet in Calgary, why she never hides behind voicemail, and her mantra for staying calm in a crisis.
Tanya Befus of QuadReal: Leading with Curiosity in Industrial Property Management
Tanya Befus of QuadReal shares how she grew from receptionist to general manager, why she stays more curious than judgy, and how she is building community in industrial parks.
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