Podcast · Interviews and industry insights
Mastering Property Management Podcast
Jared Sarbit, owner of Picture Perfect Cleaning, talks with property managers and building leaders from Canderel, QuadReal, Colliers, BOMA Canada, and more about running buildings, teams, and vendor relationships.
Latest episode · Mar 17, 2026
Adam Ludgate of Cirkuit: How Smart Sensors Are Changing Building Operations
40+property management leaders interviewed
60+episodes
280+Alberta businesses on contract with PPC
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Adam Ludgate of Cirkuit: How Smart Sensors Are Changing Building Operations
Adam Ludgate of Cirkuit explains how wireless sensors catch water leaks within minutes, why insurers are starting to pay attention, and where older buildings should start.
Marty Connelly: 45 Years of Family, Integrity & Condo Management Leadership
Marty Connelly shares what 45 years of family-run condo management in Calgary taught him about responsiveness, hiring, and keeping a personal touch across 100+ properties.
Maria Bartolotti: Resilience, Leadership & Building One of Calgary’s Leading Condo Management Firms
Maria Bartolotti of New Concept Management on nearly leaving the industry, educating condo boards, preventing burnout, and recruiting Alberta’s next condo managers.
Mike Simon of Colliers: What Capital Project Leadership Looks Like Under Pressure
Mike Simon of Colliers shares how he plans capital projects, why he wants bad news fast, and how an operations background shapes every project he leads.
Oren Lamon of Harvard Developments: Why Caring Still Wins in Property Management
Oren Lamon of Harvard Developments explains why caring is the real driver of success, what new property managers should learn first, and what he expects from vendors.
George Armoyan of Armco Capital: From Immigrant to Building a Real Estate Empire
George Armoyan shares how he built Armco Capital from 1980s foreclosure auctions, why he buys when others sell, and why he is betting on Calgary’s office towers.
Jesse Buhler of GWL Realty Advisors: Technology, Trust, and the Future of Property Management
Jesse Buhler of GWL Realty Advisors explains how data and AI are changing building operations, and why property management is still a human business built on trust.
Justin Deknatel of Warrington PCI Management: Elevating Property Management
Justin Deknatel of Warrington PCI Management shares what award-winning property management looks like, how to lead teams through change, and why he wants vendors who show up at 2 a.m.
Lizaine Wheeler of UnitiiPM: Reimagining Property Ownership and Resident Experience in Alberta
Lizaine Wheeler of UnitiiPM shares how she went from leasing agent to company owner, why she treats every building like her own, and where Alberta’s rental market is headed.
Jacob Ohe of Impark: Turning Parking Lots into Profit Centres
Jacob Ohe of Impark explains why parking is often a property’s second biggest revenue source, how technology is changing the parker experience, and why he has no room for B players.
Graham Halsall: How Smart Sustainability Creates Real Value in Commercial Real Estate
Graham Halsall explains why rooftop solar pays off on Alberta warehouses, how insurers are starting to reward leak detection, and why sustainability is about value, not cost.
Brad Merchant of Triovest: Leadership Lessons from Canada to Abu Dhabi
Brad Merchant of Triovest shares leadership lessons from Canada and Abu Dhabi, what Colliers’ acquisition means for clients, and where he sees opportunity across asset classes.
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Adam Ludgate of Cirkuit: How Smart Sensors Are Changing Building Operations
Adam Ludgate of Cirkuit explains how wireless sensors catch water leaks within minutes, why insurers are starting to pay attention, and where older buildings should start.
Marty Connelly: 45 Years of Family, Integrity & Condo Management Leadership
Marty Connelly shares what 45 years of family-run condo management in Calgary taught him about responsiveness, hiring, and keeping a personal touch across 100+ properties.
Maria Bartolotti: Resilience, Leadership & Building One of Calgary’s Leading Condo Management Firms
Maria Bartolotti of New Concept Management on nearly leaving the industry, educating condo boards, preventing burnout, and recruiting Alberta’s next condo managers.
Mike Simon of Colliers: What Capital Project Leadership Looks Like Under Pressure
Mike Simon of Colliers shares how he plans capital projects, why he wants bad news fast, and how an operations background shapes every project he leads.
Oren Lamon of Harvard Developments: Why Caring Still Wins in Property Management
Oren Lamon of Harvard Developments explains why caring is the real driver of success, what new property managers should learn first, and what he expects from vendors.
George Armoyan of Armco Capital: From Immigrant to Building a Real Estate Empire
George Armoyan shares how he built Armco Capital from 1980s foreclosure auctions, why he buys when others sell, and why he is betting on Calgary’s office towers.
Jesse Buhler of GWL Realty Advisors: Technology, Trust, and the Future of Property Management
Jesse Buhler of GWL Realty Advisors explains how data and AI are changing building operations, and why property management is still a human business built on trust.
Justin Deknatel of Warrington PCI Management: Elevating Property Management
Justin Deknatel of Warrington PCI Management shares what award-winning property management looks like, how to lead teams through change, and why he wants vendors who show up at 2 a.m.
Lizaine Wheeler of UnitiiPM: Reimagining Property Ownership and Resident Experience in Alberta
Lizaine Wheeler of UnitiiPM shares how she went from leasing agent to company owner, why she treats every building like her own, and where Alberta’s rental market is headed.
Jacob Ohe of Impark: Turning Parking Lots into Profit Centres
Jacob Ohe of Impark explains why parking is often a property’s second biggest revenue source, how technology is changing the parker experience, and why he has no room for B players.
Graham Halsall: How Smart Sustainability Creates Real Value in Commercial Real Estate
Graham Halsall explains why rooftop solar pays off on Alberta warehouses, how insurers are starting to reward leak detection, and why sustainability is about value, not cost.
Brad Merchant of Triovest: Leadership Lessons from Canada to Abu Dhabi
Brad Merchant of Triovest shares leadership lessons from Canada and Abu Dhabi, what Colliers’ acquisition means for clients, and where he sees opportunity across asset classes.
Lisa Gibson of Colliers Project Leaders: From Fine Arts to Capital Projects
Lisa Gibson of Colliers Project Leaders shares how a fine arts degree shaped her leadership, what Lean really means on a job site, and why she never stops volunteering.
Lachlan MacQuarrie: Leading with Purpose in Smart Buildings
Lachlan MacQuarrie of Intelligent Buildings explains how servant leadership changed his career, why technology is a tool and not a saviour, and what property managers need to know about building cybersecurity.
Corbin Staniloff: Armco Capital’s Bet on Downtown Calgary
Corbin Staniloff of Armco Capital explains why the company is buying downtown Calgary office towers while others hold back, and how a sense of urgency and lower operating costs help it compete.
Ainsley Oldershaw: Purpose-Driven Property Management
Ainsley Oldershaw shares how being a little audacious, owning mistakes, and listening to tenants shaped her career, and what she expects from a day porter team in Class A office buildings.
Nael Malaeb: Bridging the Gap in Calgary Security
Nael Malaeb of Guard Tower Security explains how his company combines small-company service with big-company capability, why guards are the face of a building, and what property managers should do before hiring security.
Margaret Gorska: Kindness and Curiosity in Property Management
Margaret Gorska of Epic Investment Services explains why tenants remember kindness more than numbers, why property managers should learn from their building operators, and what she looks for in a janitorial partner.
Khalid Keshavjee: Legacy and Leadership in a Family Business
Khalid Keshavjee of Amhurst Property Management shares what it is like to lead in a family business, how in-person visits keep tenant retention high, and why consistency matters most in a janitorial partner.
Nadia Katz: Building Community Through Competition
Nadia Katz of 24/7 Restoration shares how the Battle of the Management Companies brings Calgary’s condo and residential property managers together, and what property managers should know before an emergency hits.
Phil Sobkow: AI as a Competitive Edge in Property Management
Phil Sobkow of Charter Property Management explains how AI works like an infinite team of assistants, why smaller firms have an edge, how to get started, and what he looks for in a janitorial partner.
Darryl Talbot: Communication and Technology in Property Management
Darryl Talbot of Astoria Asset Management explains why communication is the top reason clients switch management companies, how investing in technology pays off, and what he expects from vendor partners.
Harrison Zivot: Building for Generations at Ronmor
Harrison Zivot of Ronmor Developers explains how patient, multi-generational ownership shapes the company’s strategy, why location matters most for long-term holds, and the leadership lessons he has learned in a family business.
Mikayla Neustaedter: Running Calgary’s Iconic Chinook Centre
Mikayla Neustaedter takes you inside the daily operations of CF Chinook Centre, from its history and sustainability projects to designing for maintenance and what she expects from a janitorial partner.
Nabeel Ramji and Marco Pasqua: Breaking Barriers in Property Access
Nabeel Ramji of Pedesting and accessibility consultant Marco Pasqua explain why accessibility matters to every property manager, which low-cost fixes make a difference, and how to bring the right experts in.
Rhiannon Thomas-Uyarer: Building Resilient Communities
Rhiannon Thomas-Uyarer of Concert Properties explains how early collaboration with development teams, trust, and patience help build communities where tenants feel at home.
Ryan Giesbrecht: Sustainable Success in Building Operations
Ryan Giesbrecht of GWL Realty Advisors explains how great teams make large portfolios manageable, how to balance savings with tenant comfort, and what he learned from launching daytime cleaning.
Kevin Humphrys: Creating Value in Real Estate Management
Kevin Humphrys of Epic Investment Services shares why real estate management is a team game, how understanding owner goals creates value, and how Epic chooses janitorial partners.
Alex Akman: Winnipeg’s Real Estate Evolution
Alex Akman of Shindico explains why staff who think like owners make the difference, how automation frees property managers to spend time with tenants, and why Winnipeg’s steady market appeals to long-term owners.
Peter Altobelli: How Yardi Grew with Canadian Real Estate
Peter Altobelli of Yardi Canada shares how Yardi grew from a one-person software company into the leading real estate platform in Canada by staying ahead of technology and growing at its clients’ pace.
Arif Maherali: Real Estate Marketing Built on Action
Arif Maherali of Cityblock Agency explains why value comes from action, how sales and marketing work best together, and how builders and developers can get more from their CRM.
Denise Froese: Managing 37 Million Square Feet Like an Owner
Denise Froese of Triovest explains how acting as an owner, hiring for fit, and a national platform shape property management across 37 million square feet, and how Triovest is changing the way it chooses janitorial partners.
Stephanie Lemieux: Building Lightning Strike Teams
Stephanie Lemieux of York Realty shares how she worked her way up from property administrator to director, what makes a great property manager, and why she values service partners who act as her eyes and ears.
Connecting at BOMEX 2024 in Vancouver
Property managers, owners, and suppliers at BOMEX 2024 in Vancouver share why they attend BOMA Canada’s national conference, from building relationships to learning where the industry is headed.
Personal Branding for Property Pros: BOMEX 2024 Panel
Recorded live at BOMEX 2024, this panel covers how property professionals can build a personal brand on LinkedIn, from keyword-rich headlines and recommendations to staying authentic online and in person.
Lisa McGrath: Advocating for Condo Boards in Construction
Lisa McGrath of LPM Enterprises explains how condo boards can protect their budgets during construction, from vetting contractors to watching for scope creep, unpaid subtrades, and inflated markups.
Sean Kirk of Canderel: Leading Change at Edmonton City Centre
Sean Kirk of Canderel shares how he manages Edmonton City Centre, why property managers have to embrace change, and how competitors are working together to revive the downtown.
Emiel Bril of VendorPM: Modernizing How Property Managers Work with Vendors
Emiel Bril of VendorPM explains how property managers can modernize vendor sourcing, compliance, and RFPs, and how a teenage window cleaning business led to a proptech company.
Michael Caricari of Canadian Urban Limited: Pace, Planning, and Tenant Service
Michael Caricari of Canadian Urban Limited shares how pace, portfolio-wide capital planning, and service request data improve tenant service, and how he evaluates janitorial bids.
Ben Raps of Taurus Commercial: The Superpowers of a High-Performing Property Manager
Ben Raps of Taurus Commercial shares the five superpowers of high-performing property managers, how to become an expert in your field, and why janitorial teams should be your eyes and ears.
David Little of Foresight Recruitment Group: Hiring and Keeping Great Property Managers
David Little of Foresight Recruitment Group explains why property management staff leave, how companies can keep them, and how job seekers can stand out in a tight market.
Carla Barney of Atlas Development Corporation: From Receptionist to Senior Property Manager
Carla Barney of Atlas Development Corporation shares how she went from receptionist to senior property manager, why being teachable matters, and how she got a major tenant moved in on deadline.
Christina Martin of Hines: Leading the Next Generation of Property Managers
Christina Martin of Hines shares how she moved quickly into property management, how companies can keep young talent, and what she expects from janitorial partners.
Morley Barr of Aspen Properties: Rethinking the Office Tenant Experience
Recorded on site at The Ampersand, Morley Barr of Aspen Properties shares how Aspen turned obsolete space into amenities, why it built its own tenant app, and why tenants should be treated like guests.
Darcie Smith of Enright Management: Communication, Calm, and a Million Square Feet
Darcie Smith of Enright Management shares how she manages a million square feet in Calgary, why she never hides behind voicemail, and her mantra for staying calm in a crisis.
Vanessa Ambrose of ONE Properties: Leading Residential Property Management
Vanessa Ambrose of ONE Properties shares how on-site and procurement experience shaped her leadership, how she decides when to repair or replace, and what she expects from cleaning partners.
Tanya Befus of QuadReal: Leading with Curiosity in Industrial Property Management
Tanya Befus of QuadReal shares how she grew from receptionist to general manager, why she stays more curious than judgy, and how she is building community in industrial parks.
Deb Newell of Real-Time Consulting: Scaling a Property Management Company
Deb Newell of Real-Time Consulting shares how property management companies can fix their culture, clarify roles, choose the right software, and grow revenue.
Neil Lathangue of DCS Global: Data-Driven Janitorial Audits and Cleaner Buildings
Neil Lathangue of DCS Global explains how independent, data-driven audits help property managers improve cleaning, hygiene, and ESG results, and why the goal is never a gotcha.
Scott Hutcheson of Aspen Properties: Building a Real Estate Company with Integrity
Scott Hutcheson of Aspen Properties shares how values, respect, and an anti-corporate approach to office buildings helped build a Calgary real estate company over 25 years.
Melissa Ferguson of Symmetry Commercial Real Estate: The Service Mindset
Melissa Ferguson of Symmetry Commercial Real Estate shares how emotional intelligence, empathy, and regular check-ins with tenants make property managers better at their jobs.
Jonathan Salk of CORFAC International: The Power of an Independent Real Estate Network
Jonathan Salk of CORFAC International explains how a global network helps independent commercial real estate firms share best practices, compete with large brokerages, and win more deals.
Benjamin Shinewald of BOMA Canada: BOMA BEST, Downtowns, and the Future of Buildings
Benjamin Shinewald of BOMA Canada explains BOMA BEST, the BOMA Plus janitorial accreditation, and why Canada’s downtown cores need attention now.
Jennifer MacFarlane of Magnum York: Empathy and Community in Condo Management
Jennifer MacFarlane of Magnum York shares how empathy, reserve fund planning, and a strong sense of community help condominium properties run better.
Glenne Manlig of FirstService Residential: Leading Residential Property Management in Alberta
Glenne Manlig of FirstService Residential Alberta shares how an ownership mindset, clear expectations, and strong vendor relationships help property managers serve residents.
Bernadette Majdell of HomeSpace: Managing Affordable and Supportive Housing in Calgary
Bernadette Majdell of HomeSpace shares how the Calgary non-profit develops and manages affordable and supportive housing, and how it turned a downtown office building into 82 homes.
Sandy Shindleman: Succeeding by Helping Others Succeed
Sandy Shindleman explains how a short mission statement, one level of service, and a focus on relationships helped grow Shindico into one of Manitoba’s larger developer, owner, and manager firms.
Nawaz Damji: Bringing Commercial Best Practices to Condos
Nawaz Damji explains how Equium Group brought commercial operations practices to Calgary condo management, built a culture people want to work in, and grew from five people to more than 100.
David Wallach: Leading by Example at Barclay Street
David Wallach of Barclay Street Real Estate shares how leading by example, hiring people smarter than you, and treating your team like clients helped grow a Calgary brokerage and property management firm.
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We talk with property managers, building owners, and facility leaders across Canada. Tell us what you’d like to share.
FAQ
About the podcast
What is the Mastering Property Management Podcast?
The Mastering Property Management Podcast is an interview show from Picture Perfect Cleaning. Jared Sarbit talks with property managers and building leaders about operations, tenants, teams, and vendors.
Who has been on the show?
More than 40 leaders from across Canada, including people from Canderel, QuadReal, Colliers, BOMA Canada, Triovest, Hines, and GWL Realty Advisors, plus condo management, technology, and security companies.
How often do new episodes come out?
New episodes post to YouTube first. Subscribe on YouTube or follow the show on Spotify to get each one when it is released.
Where can I listen?
Watch every episode on YouTube or listen on Spotify. Each episode page on this site has the video, key takeaways, chapters, and transcript excerpts.
How do I become a guest?
Send us a note through the contact page with your role, your company, and the topic you would like to talk about. Jared interviews property managers, building owners, and facility leaders.